Jump to main content
IndustriALL logotype

IndustriALL and Inditex celebrate 10th anniversary of GFA

4 October, 2017Today, in a joint event, Inditex and IndustriALL Global Union, which represents 50 million workers in 140 countries, celebrated the tenth anniversary of the Global Framework Agreement, signed to protect and promote labour conditions throughout Inditex’s entire supply chain. 

During an event to mark the anniversary at the Madrid head offices of the Economic and Social Council, the Chairman and CEO of Inditex, Pablo Isla, and the general secretary of IndustriALL, Valter Sanches, used the occasion to review the key progress made under the joint initiative.

Valter Sanches, said “the Global Framework Agreement promotes stability in a time of uncertainty. Protecting some 1.5 million garment workers in the Inditex supply chain, it empowers our unions to defend fundamental rights of workers to organize and bargain collectively for better wages and working conditions."

During his presentation, Inditex's Chairman and CEO stressed that the work performed during the past decade bodes for a “future for the Global Framework Agreement as one of the best tools for continuing to enforce and encourage decent labour conditions in the garment sector’s supply chain around the world”. He also highlighted the universalisation of freedom of association and the right to collective bargaining as foundation of this policy.

In that sense, both acknowledged the advances promoted by the Global Framework Agreement leads to more ambitious objectives to immediately contribute in the promotion of decent work, as stablished by United Nation’s Sustainable Development Goals (SDG), subscribed to by Inditex. 

Pablo Isla acknowledged besides the work of the three general secretaries who have led IndustriALL since the agreement was signed, as well as praising the representatives of Spain's leading unions, CCOO and UGT, who have helped develop the agreement throughout this time. “Without their commitment to the workers they represent, their knowledge of the garment industry and their proactive and critical spirit, the Global Framework Agreement would not have yielded the results we are applauding here today,” said Isla. 

Valter Sanches commended Inditex for taking a lead in promoting worker and trade union rights: “Inditex recognizes its role as one of the world’s biggest retailers and was the first apparel brand to see the value of good industrial relations, not just in their own factories but throughout their entire supply chain. The Global Framework Agreement makes factory suppliers accountable, enabling labour conflicts to be resolved successfully and greater participation of trade unions in production countries.”  


The collaboration between Inditex and IndustriALL dates back to 2002. However, it wasn't until 2007, when the Global Framework Agreement was signed, that both parties began to roll out initiatives designed to empower workers and protect their labour rights throughout the Group's entire supply chain, as symbolised by the sharing of the Inditex's full supplier list since that time.

The more than 1,800 suppliers and 7,000 factories that comprise the Group's supply chain not only apply its Code of Conduct for Manufacturers and Suppliers to all their production but also participate, despite not supplying exclusively to Inditex, in the joint initiatives carried out under the scope of the Global Framework Agreement. It is calculated that close to 1.5 million workers have seen their labour conditions protected and strengthened as a result. 

The Framework Agreement achieved a new milestone in 2012 with the appointment of a General Coordinator and the signature of the Protocol articulating local union access to the supply chain, enhancing the supply chain transparency effort and empowering local workers to pursue their own collective bargaining. This line of initiative was reinforced further in 2014 when the Global Framework Agreement was renewed.

The expansion of the Global Framework Agreement in 2016 marked another step forward in this joint effort and in the supply chain transparency pledge by bringing local union experts into the 12 clusters of suppliers into which Inditex has organized the majority of its suppliers around the world. This protocol has created forums for effective collaboration and exchange in the quest to protect workers' rights and ensure ongoing momentum in the clusters.

Over the last 10 years, the Framework Agreement has facilitated and strengthened a shared approach to the reality encountered in each country by promoting the right to union access in the workplace. Pilot programmes have been carried out in over 80 factories in 12 countries tackling a host of aspects, including the right to organize, decent working conditions and a healthy workplace as well as addressing women's empowerment issues. These pilot programmes have yielded conclusions that are applicable to the entire supply chain.